Wednesday, September 21, 2011

Never Agree to Dual Agency

CAARE

Dual Agency is a conflictive relationship that strips buyers and sellers of service to a level that can best be described as abandonment. Dual agency arises when the real estate broker is representing both the buyer and the seller. It is illegal in every other fiduciary profession except under the most extreme circumstances. It is routinely practiced in residential real estate where there is the least amount of training. When a real estate broker engages in dual agency they may not work to the advantage or the detriment of the buyer or seller. In other words, all the reasons you hired your broker vanish - often with little warning.

Dual agents are legally prevented from negotiating price or terms (two of the most important reasons consumers hire Realtors). And perhaps the biggest problem with this betrayal is that it usually presents itself with little warning to the client - it is a bait and switch. The broker could be acting in the client's best interests all the way up to finding the house that creates a dual agency. At that point the buyer or seller are on their own.

In a dual agency, brokers don't have to share the commission with other brokers so they make twice as much money. They profit greatly from this practice. Realtors, who typically have no understanding of the legal ramifications of their own fiduciary relationship with their clients, often illegally counsel their clients of the so-called "benefits" of dual agency. We're here to tell you that there are NO benefits and that you should NEVER agree to dual agency. Find a small brokerage firm with highly qualified real estate agents and demand that they not engage in dual agency. The likelihood of dual agency arising with a smaller firm is far less than with a large firm. For more on this topic click here.

Thursday, September 15, 2011

When Your House Shrinks – A Case Study of Wrong Square Footage Size!

CHECK Your Square Footage When Looking For A Home in Thomasville, GA. And look for the words “By Owner” Realtors think by using these words it will get them off legally, but NOT, they are professionals and if public record has one square footage and owner has a different square footage they need to disclose it and you as a home buyer need to know WHY the discrepancy.  

One of the first things people ask when they are interested in a home is “What’s the square footage?” One of the first things we ask buyers, once we know their price range is “what size home do you need?”. With few exceptions, people are able to immediately quote a size range in square feet. Square footage measurements make it easy to compare and sort one house against another and to decide, when searching, which homes to select initially as candidate properties, and which to exclude.

Many agents and buyers use the square footage size of the home to compare the price per square foot against the average price per square foot of homes sold in the particular neighborhood or area in which the home is located. Agents and Buyers use the square footage in this manner because no other characteristic of a house is as easy to understand, or as generally reliable to compare. Of course square foot size it is not and should not be the ONLY criteria used in valuing a home. There are many other factors to consider. But in Austin TX it is simply a fact that square footage size is a primary and common measure of value comparison used by agents, buyers and sellers when evaluating and comparing homes of similar size, quality and location and trying to determine what a fair offer or list price will be for a home.

So what happens when it is discovered after the fact that the square footage size of a home is substantially smaller than the number represented by the Seller? This just happened to one of my Buyers, prior to closing, and the outcome was that the deal fell apart, the Buyer may lose his Earnest Money, and the home will have to be returned to the market with the square footage amount corrected. The issue is a bit more complex than it first seems, and it’s one of those cases in life where, in my opinion, common sense and fairness collide with established law.


The Story
I’m scanning new listings one morning and I see one in a hot part of area SW in South Austin that raises my eyebrow. A newer 2100+ sqft single story 3/2/2 with 2 living areas plus a study listed for less than $220K in a neighborhood where few homes sell for less than $250,000 anymore. I immediately go preview the property and it looks good. A CMA (Comparative Market Analysis) reveals the home to be under-priced, as compared to other homes in this neighborhood that are single-story between 1900 and 2300 square feet (I usually go about 10% above and below the square foot size of the subject property when looking for suitable comparable sales). I matched one of my buyers to this home and we made an offer, based on the value reflected in the CMA, which was well over the list price. The offer submitted by my buyer was selected in favor of 4 other offers received by the seller.

Upon what did the Buyer rely in thinking the home was 2100+ square feet in size?
The listing stated that the home was 2100+ sqft and the source of the number shown in the listing was an appraisal. The Tax Records showed this home to be just below 1800 square feet in size, but the home felt bigger because of the layout, and the Seller provided the actual measurements sketch from his previous appraisal to validate the size at 2100+ sqft.

As Realtors, we are taught if there is a discrepancy in the Tax Record size and an appraiser’s square footage measurements, to always trust the appraisal. This is because the appraiser is a licensed professional who actually visited the home and measured according to industry guidelines. The Tax District does not perform this sort of measurement and they often guess, or use builder’s floor plans, or rough exterior dimensions.

It is reasonable to assume that the appraiser will produce a more accurate square footage measurement that the Taxing District. Secondary to that is that fact that this particular home has all of the areas one would normally find in a home of 2000 square feet and larger – the second living area and the 4th bedroom/study, with a big family room and kitchen. So, upon walk-through, one would not necessarily think that the house ‘feels’ smaller than the stated square footage. I certainly didn’t and neither did the listing agent, who is also very experienced.

When the Buyer’s appraisal was completed, it showed a smaller size – 358 square feet smaller – than the Seller’s appraisal measurement. Appraisal measurements for homes almost always differ by some amount from the square footage listed in the Property Tax Records, but a 20% difference is unusual and substantial. It is not a trivial amount. Now we had to wonder which appraiser to believe? The buyer’s appraisal was only 8 feet different than the Tax Records, so we started thinking it was now very possible the home square footage size was overstated in the listing.

In looking at and comparing the property dimension sketches of both appraisals, I could see that the discrepancy could be assigned to the measurement of the depth of the house. One appraiser had it at 51 feet deep, the other at 45 feet deep. So I went and personally measured the depth of the home and it was indeed 45 feet. The buyer’s appraisal and the tax records have it right – the home is less than 1800 square feet in size. A subsequent third appraiser was hired to go measure the home and he also came within less than 8 feet of the Tax Record amount.

The square footage of the home had been unintentionally misrepresented and overstated by 358 square feet (20%) to all prospective buyers via the information represented in the MLS listing and the seller’s appraisal diagram of the home.

So what’s the big deal, it’s only a number, right?
This misrepresentation resulted in inflated CMA analysis by me and no doubt other agents in helping our buyers determine competitive offer prices. A new CMA using the correct square footage results in a much different value. It comes in at $3,000 below the list price, whereas my original CMA showed the value substantially above the list price.

Since this buyer is an investor, I also ran a new leasing market CMA and concluded that homes smaller than 1800 square feet in this neighborhood rent for about $200/mo less than homes that are, on average, 350 square feet larger. This changes the financial equation for the buyer. The home is not what it first appeared to be from a financial investment standpoint.

So now what?
The over-stating of square footage size was pointed out and documented to the Seller. The buyer at first offered to pay the original full list price and go ahead and close (which was just a week away), but felt that the current contract price had been obtained as a result of an unfair market advantage enjoyed by the seller, due to the fact that all offers were calculated using an overstated square footage.

Since my buyer knew that he was not willing to pay the contract price, it was in fact the case that the Seller obtained a higher contract price than he would have otherwise, had the correct square footage been listed from the start. Since the Seller did not respond by acknowledging the mistake and offering to work toward a fair outcome, but instead basically said “buy it or lose your earnest money”, my buyer decided to walk away from the deal.

Unlike the Seller, my Buyer would never have had the advantage of advertising and marketing this home as a 2100+ square foot home. 2000 square feet is a hard cut-off or a “bright line” for many buyers and renters. Whether we like it or not, even though this particular home has a good layout and feels bigger than it is, it will never appear in MLS leasing or sales search results for people who desire a home 2000 square feet or larger. It won’t even appear in searches for homes 1800 square feet or larger. This could affect its future market value and the ability of the home to appreciate relative to the contract price.

What value did the home appraise for, and does that matter?
The home appraised for the full contract price, and yes it does matter. The legal wisdom in this situation says that the measurements don’t mean a thing if the home appraises for the contract price. As long as the home appraises for the contract price, the buyer has no argument and everything I have said above with regard to CMA’a, square footage preferences of buyers and renters, etc., means nothing. The argument is basically that the home itself has not changed. It’s still the same home, with the same rooms and walk-around space regardless of the measurements. The seller isn’t selling square footage; he is selling the home the argument goes.

I was told this by Texas Association of Realtors Attorney at the TAR legal hotline, with whom I discussed the matter two days ago. He says it is entirely the Buyer’s obligation to verify square footage, period. Case law mostly agrees. Unless there was intentional foul play, all of the consequences of this error fall on the Buyer, simply because the error was revealed after the Option Period expired, and because the home appraised for full value. If the buyer fails to close, he is in breach of the contract, according to real estate lawyers, and the seller could pursue remedies if he should so choose, including refusing to sign off on a return of the Earnest Money.

Attorneys Have it Wrong
If I may be so arrogant, the attorneys have it wrong. I would agree with the attorneys if we were talking about a 50 or 100 square foot difference of 5% or even 10% of total size, but this is a 358 square foot mistake that amounts to more than 20% of the size of the home. That, in my mind, is a substantial and material misrepresentation of size and it puts the matter into a different class of discrepancy.

Additional, I would argue that placing the tuning point upon the appraisal alone ignores that fact that the appraisal is itself influenced by the contract price, and therefore it can arguably be said that the appraisal was influenced by the incorrect square footage that created inflated CMAs that produced the market frenzy that resulted in multiple offers and thus the contract price.

Appraisers will deny that the contract price itself influences their final number, and I don’t believe it. If final appraisal amount is not influenced by the contract price, then why do most appraisals just happen to land on the exact contract price? Appraisers always request to see the actual contract and they cannot say that the number is not looked at. It is mathematically and statistically impossible that such a high percentage of appraisals would equal the exact sales price without the sales price influencing the appraiser’s final assessment.

In order for the “well, it appraised for that value” argument to hold water, the appraiser would have to be able to honestly say that his appraisal would have been exactly the same dollar number even if the contract sales price had been lower. Given that we hardly ever see an appraisal for more than the contract price (for reasons I won’t go into), I find it highly doubtful that any appraiser would have appraised this particular home for the exact value of my buyer’s offer, had that offer not existed.

So, absent the high offer made by my Buyer, the appraisal amount that legally traps my Buyer in the deal would not exist. Since that high offer existed based largely on incorrect market data generate by the Seller’s unintentional misrepresentation of the square footage size, it invalidates the argument that the appraisal amount binds the Buyer to the deal. If you’re an appraiser or lawyer and want to debate this with me, have at it. I’m willing to listen and learn, but common sense and math are not on your side.

So what is the home really worth?
The irony of this is that the home may very be worth what my buyer was willing to pay, but probably not. I won’t know until I see what the house eventually sells for, but I’m betting it will be for less than my buyer offered.

But because of something we call “gap pricing”, a home like this one can often sell for more than a Realtor’s CMA would suggest. This is because once a neighborhood starts seeing a gap in pricing between the smallest homes and the larger ones, the smaller ones benefit from the fact that buyers who want to “buy in” to a particular neighborhood will make concessions on home size just to get into the neighborhood, its schools, amenities, etc.

So, when only 2 or 3 homes are on the market for below $250K in a highly desirable neighborhood with an average sales price of $300,000, we can often see the lowest priced homes get bid up.

But if that happens with this home after it returns to the market, it will sell to a fully informed buyer who intended to purchase a home less than 1800 square feet in size, and who made his offer knowing full well exactly how much higher he is willing to go over the sales comps for a home of that size in that neighborhood. And the Seller would know that the offer he receives is made by a fully informed buyer who knows the correct size of the home he is purchasing and who has looked at market analysis prepared using the correct square footage.

So what would have been the fair thing to do?
If I were the seller in this situation, I would have accepted the buyer’s offer to reduce the sales price to the original full list price, which was $3,000 higher than the market analysis suggested for this home. If I didn’t want to do that because I thought the home, even with the correct square footage listed, would sell for more than list price anyway, and that I could get that from a new buyer, I would have acknowledged that an honest mistake was made and let the buyer out of the deal. I would not have said to the buyer essentially “screw you, you have to pay me the full price you offered even though we all now know that that offer was made as a result of a misrepresentation of square footage by me.”. It wouldn’t matter to me that an attorney says I can try to hold the buyer to the original price. I would want to do the right thing.

What would you have done if you were the seller or the buyer in this situation? If the buyer had gone ahead and felt pressured to close at the original contract price, would we be able to say this was a win-win deal and would we be able to say that all parties were treated fairly?

http://crosslandteam.com/blog/2006/06/24/when-your-house-shrinks-a-case-study-of-wrong-square-footage-size/

Thursday, September 1, 2011

Unlicensed Contractors in California Face Tough Laws

Unlicensed Contractors in California Face Tough Laws


These are some of the laws for an unlicensed contractors doing work, but what are the laws for a person with no construction background and no knowledge on how to build a home working with someone else’s license and building bare to below minimum code. Beware of these homes being built in Thomasville, GA and Realtors making a fast commission. So if you do not care of the quality of a home and are just looking for big square footage at a cheap price then by all-mains we are sure you will find quite a few local realtors interested in a fast easy commission. “Mind You Again Buyer be beware” U GET WHAT U PAY 4.

Unhappy Home Owners in Thomasville, GA.

It looks like the word is getting out about this unlicensed builder and the types of homes being built in Thomasville, GA at Sweetbriar, Phase 1 and Phase 2, Gatlin Creek, the existing home owners who are not selling and the ones that are, are not happy about these cheaply built homes degrading these subdivisions. Unlicensed builder + No-Knowledge on how to build a home + Using the Cheapest Sub Contractors = Cheaply Built Homes. Now all we need is for more outsiders to educate themselves by browsing the internet and not just rely on the dual agent trying to make a fast sale. Images are worth a thousand words and we have a few “Images” to confirm it.

Tuesday, August 23, 2011

Dual agency = Let's Screw Them Twice!

I realize some states are lucky enough that Dual-Agency is ILLEGAL and I wish tomorrow it would become illegal in ALL states, but until then, I'll continue to warn buyers & Sellers to stay clear of DUAL AGENCY! For any reader that doesn't know what dual agency means, it's when one RE agent represents BOTH buyer & Seller. Trust me, you DO NOT want to EVER have your agent represent both you and the Seller/Buyer. It can be the WORSE move in the RE transaction that you could possibly make!!! And guess what? It DOES NOT help you as a Buyer OR Selller in any way shape or form. The ONLY person it helps is the agent and or broker! How? Because it takes one agent out of the equation therefore it ultimately give the agent/broker MUCH MORE OF YOUR MONEY!!! You have ABSOLUTELY NO OBLIGATION to agree to DUAL AGENCY and why this is still legal in many states is a complete mystery to me!!!!

MAKE SURE that when you sign your listing agreement, Buyer's agent agreement, or any paperwork for that matter, you DO NOT allow the RE agent to slip you this DUAL AGENCY form to sign!!!!

Would you want your attorney to represent you and the defendant? THIS IS NO DIFFERENT!!!! PLEASE BEWARE! It's your money and your house! Guard it with your life! Think about it? Why else would it be ILLEGAL in many states?

Read more: http://www.city-data.com/forum/real-estate/639743-dual-agency-lets-screw-them-twice.html#ixzz1VrxcqR3V

Dual Agency Should Be Illegal! - Georgia is a Dual Agency State

You can't have partial loyalty. An agent either works for you
or works for someone else."
-CONSUMER REPORTS Feb '94

According to the National Association of Realtors, “As a customer, a buyer is not represented by an agent… the agent cannot negotiate on the buyer’s behalf nor reveal to the buyer any confidences of the client, the client is the seller.” Without the benefits of using a Buyer Representative, you become just a customer to the seller and their agent.

The seller’s agent is legally obligated to get the most money for the seller. Can the Seller's Agent who is contracted to work in the best interest of one party also work in the best interest of the Buyer? They can not. A seller’s agent, by law, must work in the best interest of their client, including giving information about the buyers to the sellers. Buyers Agents work in your best interest. The goal is to get you the best price and the most savings possible.


This is not Real Estate for Dummies. But, it probably should be. The basic definition of dual agency is “The same real estate agent is representing both buyer and seller in the same transaction”. Dual agency is the single worst issue involved in real estate. The average “Joe” out of the street easily understands that dual agency is WRONG. This seems like common sense to the regular guy. So, why can’t the politicians and many real estate agents & brokers understand this simple terrible concept? The main reason why dual agency exists is because of the glorious MOOLAH. Real estate brokers and agents have a huge financial incentive to be involved in a dual agency transaction at the detriment of their buyer or seller. Dual agency has no benefits to protect the consumer (buyer or seller). One of the simplest and best examples that I’ve ever read about the problems of dual agency actually came from a traditional real estate agent (Matt Difanis) in Illinois and not an Exclusive Buyer Agent. A few years back, Matt had a sent this letter to the Realtor Magazine.

Here is another real simple definition; agency is when a real estate broker discloses “who” & “how” they are going to represent a buyer or seller. Home buyers need to STOP spending all their time on the Internet looking at pretty pictures of potential homes and START spending more time fully understanding all types of agency (dual, single, transactional, limited or designated). Understanding agency is definitely not the most exciting part of the home buying process. As a matter of fact, it is down right boring. But, PLEASE, PLEASE, PLEASE; before you start down the path of buying a home make sure you spend time fully researching everything. As with many major financial decisions (car, home, vacation, etc.) most of us end up rationalizing decisions based on emotion, don’t make a decision based on emotion!!

Non-disclosed dual agency is ILLEGAL in all 50 states. But, only a few states have made (disclosed) dual agency illegal. Dual agency should be”outlawed” and made illegal in all 50 states. If you are a buyer or seller involved in a dual agency transaction and you don’t completely understand dual agency than you should immediately contact or RUN to your nearest real estate attorney.

A TRUE AGENT is one who provides 100% loyalty to his/her clients 100% of the time. No dual agency; no "designated agency", no "transaction brokerage;" no "Chinese walls;" no weasel clauses! - International Real Estate Directory

Buyers Agent: Representing People, Dual Agency: Commission


http://mybuyerbrokerblog.com/2007/10/28/dual-agency-should-be-illegal/

Thursday, July 14, 2011

Can you trust a dual agent realtor to work on behalf of the buyer?

SEE HOW MANY REALTORS ARE OPPOSED TO DUAL AGENCY on Zillow.com about working with a dual agent. It is very interesting that I am NOT the only one that feels strongly about working with a dual agent. This is allowed in Georgia and yes even in Thomasville, GA. It is illegal for a dual agent to try an influence a buyer to a particular listing that is listed by the same agent or benefit the same brokerage office or a co-workers listing to keeping the sale in house with the same office. It is illegal to tell a buyer that a property is overpriced so not to show a particular listing. A dual agents responsibility is to show the buyer all listings in that buyers price range. IT IS ILLEGAL FOR A DUAL AGENT TO DO OTHER WISE.








Monday, May 9, 2011

A Very Good Case for Outlawing Dual Agency?

Small Towns Are not immune, in fact are more likely to have the virus.

There has been a lot of buzz on the Internet, and here at ActiveRain, about the 'evils' of dual agency. While some agents seem to have no issues with it, all you have to do is run a quick search on the subject and read some of the comments on blogs about it to see that many agents do. Now, it's hard to have a good discussion on dual agency over the Internet because the fact is dual agency means different things depending on what state you're in and the laws concerning it.

In NC, dual agency is created at the company level. This means that if I am the listing agent and a fellow Century 21 American Home agent has a buyer client (signed agreement) making an offer on it, we are BOTH considered dual agents in the transaction.

Many people have questioned how an agent can effectively "represent" two opposing clients via dual agency. A recent Charlotte Observer article, N.C. Realtors protesting part of rule on disclosure brings to light another issue with dual agency as well.

The article states that 3 of the state's largest area metro REALTOR® associations are actively protesting a 2008 rule that requires a buyer's agent to fully disclose the amount of compensation that they might receive if they sell a particular home. Full disclosure shouldn't be an issue, so why is it? Well, those companies that are making the biggest stink about it are pushing "in-house" sales. That's sales where the listing and selling agent work for the same company. They push these sales by offering bonuses to agents that sell in-house listings.

What I find most shocking in the article are comments from the leading agent(s) promoting this protest. "...the rule requires burdensome disclosures for potential "in-house" transactions..." and "We don't believe in-house compensation is a disclosure issue," Really? REALLY?

I find it hard to believe that an experienced agent, a person that has spent years in the business, truly believes that it shouldn't matter to a buyer if their agent (or agency) is getting a specific bonus or extra incentive to sell THAT home possibly over another property. I wish I could say I am shocked by that, but truthfully, I'm not. I can say that I am a bit ashamed to have to be associated with them, however remotely that may be.

What those supporting this protest are saying is that, as the disclosure laws stand, they are forced to disclose the 'seller's side' of the commission to the buyer and that the buyer should not be allowed to view that information. HELLO! Unless there are some pretty unusual circumstances, the seller usually 'pays' ALL the commission (and bonuses). There is no seller side and buyer side commission (and that's another post entirely).

Clearly, I'm not a big fan of dual agency, especially as it's defined in NC. I think that dual agency should legally be defined as ONE agent (vs the agency) acting as both listing and buyer's agent, and I think that dual agency should be illegal in the state. Would it stop bonuses and in-house sales? Probably not, but it would solve the issue of disclosure pretty fast. Your Thoughts?

Century21